Stop re-keying data. Start monitoring every load.
Singapore freight forwarders and logistics operators handle hundreds of documents daily — BOLs, rate confirmations, invoices, status updates. AI agents process them automatically, catch exceptions in minutes, and keep your TMS current without manual entry.
Results from a 45-person Singapore freight forwarder. Read the full case study →
The workflows your ops team shouldn't be doing manually
Every hour your team spends re-keying data is an hour not spent on relationships, exceptions, and growth.
BOL & Shipment Document Processing
Agents extract data from bills of lading, packing lists, and shipping instructions — automatically populating your TMS without manual entry. Handles PDFs, emails, and EDI messages.
Invoice Reconciliation
Agents match carrier invoices against rate agreements and load details. Discrepancies are flagged for review before payment — catching overcharges your team would miss under volume.
24/7 Shipment Exception Monitoring
Agents watch status feeds and carrier portals around the clock. When a shipment is delayed, detained, or has an accessorial charge, your team is alerted in under 5 minutes — not hours.
Rate Confirmation Processing
Agents parse rate confirmations from carriers and brokers, validate against your agreed rate cards, and flag any variances before you commit. Eliminates manual cross-referencing.
Customs & Compliance Documentation
Agents prepare and validate customs declarations, HS code classification, and ACRA-required documentation. Human review is required for final filing — agents do the data gathering.
Client Status Reporting
Agents automatically compile and send shipment status updates to clients at agreed intervals — pulling live data from your TMS. Reduces inbound status calls and improves client experience.
Agents fit into your existing workflow
We connect agents to your existing systems — TMS, email, carrier portals — via secure APIs. Your team's workflow stays the same; agents handle the data extraction and entry underneath.
Document arrives
Carrier email, EDI message, or PDF upload. Agents detect and queue it automatically.
Data extracted and validated
Agent pulls shipment number, weight, dimensions, consignee, and relevant codes. Validates against your rate card.
TMS populated
Clean data flows directly into your TMS fields. No copy-paste, no manual entry.
Exceptions escalated to your team
Anything the agent can't validate with confidence is flagged for human review — with context and the original document.
45-person Singapore freight forwarder: −90% data entry
Operations staff were re-keying data from 200+ daily BOLs, rate confirmations, and carrier invoices. Shipment exceptions were caught hours late because no one could watch every load around the clock.
"Our ops team used to spend half their day re-keying data. Now the AI agents handle it in real time and catch invoice discrepancies we used to miss entirely. We saved more than the cost of the project in the first quarter alone."
— VP of Operations, Singapore Freight Forwarder
Read the full case study →Built for Singapore's regulatory environment
PDPA Compliant
Shipment and customer data processed under data processing agreements. Never retained beyond agreed scope.
ACRA Documentation
Agents assist with customs and corporate filing preparation. Human review required for final submission.
Audit Trails
Every agent action logged with timestamps. Full visibility for your compliance team and auditors.
Secure API Connections
TMS and carrier portal integrations via encrypted API. No data stored externally.
See how many hours your ops team could reclaim
We'll map your document flow, identify the highest-volume manual entry tasks, and give you a clear estimate — in 30 minutes.
Singapore-based · PDPA compliant · No NDA required